Mainstay

Management Team

M.K Thimmiah
Director

Engineer from the Madras University, India

Business Management Post Graduate from the Imperial College of Science and Technology, London

40 years of experience as Director and Professional Manager in businesses in North America, Europe and Asia
thimmiah@mainstaycrm.com

Bipin Khimisia
CEO

bipin@mainstaycrm.com

Derek Dsouza
COO – Chief Operating Officer

Over 20 Years in IT Industry
IT Support Background
Setup India’s first Telephonic and Online Support for a System Software company including a Dial in Bulletin Board Service (BBS)

Over 10 Years in Software Architecture / Design & Development including design of a Knowledge Management Software in use with Indian Armed Forces

Ajish Ashok
Call Center Manager

15+ years of experience in both Inbound and Outbound Call Centers
Strong knowledge of Call Center Work Force Management
ajish.ashok@mainstaycrm.com

Deborah Raj
Manager Customer Acquisition

Over 6 years of experience in international sales. Handle Business Development for Mainstay, with the objective to bring new global clients for the company, to expand Mainstay’s expertise in the BPO industry.
deborah@mainstaycrm.com