Mainstay’s achievements have surpassed every client’s expectation. 

Mainstay was named as the ‘Highest Rated Call Center’ according to one of our clients among their many ‘Near shore’ and ‘Off shore’ centers. All the processes have surpassed SLA’s and KPI’s defined by our clients resulting in repeat business from every client. We have grown from 20 seats to 250 seats in a matter of Two years. All our processes started with Pilots and have grown to full-fledged support services, which include Technical Support, Customer Support, email and Chat. Mainstay’s proudest moment was when one of our customers received the PC Pro award for the best Technical support amongst all other ISP’s.


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