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Request a Quote
1. What are the primary functions you need a call center to perform? *
(please check all that apply) |
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Take sales orders
Support |
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Provide customer service
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Provide technical support
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Provide live web chat support
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Process applications
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Respond to and manage email
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Provide answering/messaging services
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Other (please specify): |
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2.
How many inbound calls, emails, and/or inquiries do you expect to outsource on a monthly basis? * |
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Not Sure
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1 to 499
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500 to 1,999
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2,000 to 4,999
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5,000 to 9,999
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10,000 to 19,999
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20,000+ |
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3.
When do you want to begin using call center services? * |
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ASAP
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In two weeks
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In one month
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More than two months
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4. What type of call center outsourcing coverage do you need? * |
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Dedicated 24-hour coverage
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Normal business hours coverage only
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Normal business hours plus weekend and/or holiday coverage
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Other (please specify): |
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5. What is your estimated annual budget for outsourced call center services? |
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Less than $2,500
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$2,500 - 4,999
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$5,000 - 9,999
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$10,000 - 19,999
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$20,000 - 49,999
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$50,000 - 99,999
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$100,000+ |
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Not sure - please advise
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6.
Please describe in detail any additional call center requirements you may have. |
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Note: There is a 1,000 character limit for this answer. |
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You're almost done! If you have answered all of the required questions above, click the "Continue" button below to finish and send your request. |
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