Case Study Leading Hardware Company

The Client is UK’s leading Home computer brand with over 2 million PCs in UK homes. They have been manufacturing PCs for over 20 years and are part of one of Europe’s leading Computer Groups.


  • Providing help and support for Computer Hardware related problems.

  • Providing on-demand tech support, especially when virus related problems arise.

  • Processing Customers information for speedy pickup / delivery / repair/ replacement of their computers.

  • Up selling of Products and Services to existing customers.

Target Personnel

Home and Business Users


The Project started as a 10-member team. The current team strength is 20. We have achieved all service levels.

Download Case Study - Hardware Company

 Privacy Policy | Copyright & Disclaimer   

Copyright ©   Mainstay